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[LWN] š§ From Boardrooms to Zoom Rooms
Lunch With Norm's Weekly Newsletter - Amazon News & Updates
š§ The New āNormsā of Business Etiquetteā¦

What youāll find in this weekās newsletter:
š§ The New Norms of Business Etiquette⦠[True Story]
š„ TikTokās Next Big Competitor!
š 4 Quick AI Checks Every Seller Should Run This Week
š„ You Can Talk to Your Amazon Data?! [Yes, Really]
ā 10 Top Trending AI Apps
šØ Reply to this email with ā#wheelofkelseyā for a chance for an audit from Clear Ads. Find out the results on Wednesday on the podcast!
You know, itās funny how times changeā¦
Back in the 80s and 90s, if you were walking into a Fortune 500 boardroom, you were basically suiting up in a three-piece suit.
You needed a pressed suit, perfect hair, and having visible tattoos was basically a death sentence for your business deal.
Iāll never forget the time I dared to swap the tie for a black turtleneck.
The senior VP shook my hand at the end of the meeting and then on my way out said, āNorm, if you ever come dressed like that again, weāre done.ā

Thatās how strict it was.
And letās not forget the beard!
Nowadays, my beard is part of who I am.
But back then, if you showed up with anything but a clean shave, youād basically be seen as anti-establishment.
A hooligan who definitely isnāt ready for business.
A couple daysā stubble and youād get side-eyes all around.
Fast forward to today, and weāre hopping onto Zoom calls in T-shirts and pajamas.
Weāve traded those old formalities for a lot more comfort and convenience.
And sure, itās nice not having to iron a shirt every morning, but we do lose a little bit of that old-school tradition.
It felt like there was a bit more thoughtfulness when it came to business.
Itās a reminder that while times change, thereās still something valuable about showing up with a bit of that old school respect, even if itās just combing the beard and putting on a nicer shirt.
What do you think? Iām being too much of an old man?
Enjoy the rest of the newsletter.
ā Norm

This newsletter wouldnāt be possible without the support of our sponsors.

šAMAZON NEWS AND UPDATESš
šØ You can now offer partial refunds to customers without requiring physical returns for your Fulfillment by Amazon (FBA) products in the US, the UK, Germany, France, Italy, and Spain.
How it works:
Enroll eligible ASINs through FBA settings and set a partial refund percentage at the ASIN level.
When a return is initiated, eligible customers may be offered a partial refund to keep the item.
Refund transactions are tracked in the FBA Returns dashboard as āComplete ā Return not expected.ā
š„ Did you see? You can ābuy itā in ChatGPT! Thereās a revolutionary new way for people, AI agents, and businesses to shop together.
š Amazon is quietly building a $35 billion business thatās changing how companies operate.
š Starting September 29, 2025, advertisers can plan and launch display and online video campaigns more efficiently through one unified view, eliminating the need to navigate between multiple sections.
š¤ ChatGPT is now 20% of Walmartās referral traffic while Amazon wards off AI shopping agents.
š„ OpenAI Launches Sora: A TikTok-Style AI Video App
OpenAI just rolled out Sora 2, its upgraded audio and video generator, along with a brand-new social app called Sora, think TikTok, but every video is AI-generated.
This new app lets you drop yourself (or friends) into any AI-generated video using a feature called ācameos.ā You upload a short verification clip once, and after that you can create videos of yourself skateboarding, skydiving, playing in a band, or starring in a 1970s F1 race.

The app is invite-only for now but free to download in the U.S. and Canada. ChatGPT Pro users will also get early access to the Sora 2 model directly.
@sora_ai_official Jake paul I hope you like it šš#sora #ai #fyp #foryou @Jake Paul
What Makes Sora 2 Different?
More Realistic Videos: The new model fixes one of the biggest complaints about AI video: physics.
Personalized Content: Sora uses your activity, location, and even ChatGPT history (if you allow it) to recommend videos.
Parental Controls: Built-in safety tools let parents set limits, turn off personalization, and control who can message their kids.
The Big Question: Creativity or Slop?
Early testers are calling the content on Sora āAI slopā endless streams of computer-generated videos that can feel mindless.
Filmmaking used to take crews, money, and distribution.
YouTube lowered the barrier.
TikTok lowered it further. Now Sora drops it to almost zero. Will we drown in low-effort videos or unlock whole new levels of self-expression?
Why It Matters
The upside is anyone can make slick, cinematic videos instantly. The downside is an overwhelming flood of AI content and potential misuse.
OpenAI says users can revoke likeness permissions at any time, but misuse happens fast.
As AI makes production frictionless, the real edge will shift from āwho can makeā to āwho can curate, lead, and stand out.ā
š 4 Quick AI Checks Every Amazon Seller Should Run This Week
Most sellers waste hours digging through Seller Central to spot issues. With DataDoe, you just ask and the AI surfaces insights instantly.
Here are four checks you can run right now that could save (or make) you thousands:
Ad spend wasted on bad keywords
Prompt: āWhich search terms last week had high spend but zero conversions?ā

ā Cut wasted spend and redirect budget to proven keywords.
Prevent stock-outs before they happen
Prompt: āWhich SKUs are close to going out of stock in the next 14 days?ā
ā Protect your Buy Box and avoid missed sales.

Catch hidden sales drops
Prompt: āList products where sales dropped by more than 20% compared to last month.ā
ā Investigate early before performance spirals.

Find hidden growth opportunities
Prompt: āGive me the top 5 ASINs with highest conversion rates but low traffic.ā
ā Scale ads and traffic to proven winners.

Instead of dashboards and guesswork, you just ask - and DataDoe gives you the answers like ChatGPT.
Try DataDoe with code NORM30 to get 30% off for the next 3 months.
š Where in the World is The Beard Guy?

Can you find Norm in the picture below? Scroll to the bottom of this newsletter to see the answer!

You Can Talk to your Amazon Data (Yes⦠Really)

1. AI Agents Are the Next Big Step
AI agents can plan, execute, and iterate tasks not just summarize or analyze.
Future versions of Datadoe and similar tools will feature Amazon-specific AI agents that autonomously:
Adjust bids.
Forecast inventory.
Monitor competitor changes.
2. The Limitations of LLMs in Data Analysis
LLMs are excellent with text, but terrible with large-scale numeric data.
The solution: build a translation layer. A Python or SQL engine between the LLM and the raw data, allowing the AI to reason about structured inputs without guessing.
3. The āAI Bubbleā Parallel to 2016ās Explosion
2016 saw every Amazon seller overloaded with redundant tools.
Todayās AI boom is similar, hundreds of āAI-poweredā tools with overlapping functionality.
Most are existing SaaS with AI overlays, not true AI-native products.
4. Process-First Automation
AI amplifies your systems.
Without clear SOPs (standard operating procedures), AI will magnify chaos.
You need to map every process first, then identify which steps can be delegated to AI agents.
5. The Future Moat
Amazonās own AI (Rufus, Cosmo, upcoming MCP) will push sellers toward contextual ecosystems.
The brands who own their own context, proprietary data, agent workflows, and integrated AI pipelines will build enduring moats.
As Jakob Wolitzki said: āFirst movers will win big. The next 12 months are the new 2013.ā
ā 10 Top & Trending AI Tool Releases This Week
Assembly: Enhances client interactions with AI-driven automation
Floutwork: Transform your browser into a focused workspace
Thesys: Create dynamic UIs from AI model outputs
KlavisAI: Effortlessly integrate and manage diverse tools for AI
Snapdeck: Create executive level presentations with AI-generated slides
HiClip: Create shareable short clips from longer videos
Explee: Turn a simple customer description into verified B2B lead lists
deamoy: Create professional websites with AI design
Integrity: Organize projects with integrated notes, canvases, AI chats
Nexa SDK: Deploy AI models to any device rapidly
š„ Stop Being a Boring Brand!

Here are my favorite tips from this episode!
1. Differentiation Isnāt Design
A logo or packaging redesign is a leapfrog move, not a differentiator. Competitors can copy it overnight.
True differentiation comes from a mic drop moment something so integral to your DNA that competitors canāt respond.
Dominoās created one with ā30 minutes or itās free.ā
Enterprise did it by letting customers skip the rental line.
2. The āRed Sea, Blue Offerā Framework
Forget chasing a āblue ocean.ā The market is red, crowded and competitive.
The play is to be the blue offer in a red sea: enter competitive categories and win through creative distinction.
Example: Normās tortilla press - same product as everyone else, but made in Guatemala for authenticity. That single change built a heritage-based differentiator.

3. The 12 Proven āPlanetsā
Jesse codified 12 strategic levers brands can use to separate themselves, hereās the first 5:
Definitives ā Own a claim (e.g., āThe Worldās Strongest Coffeeā).
Approachable Distinction ā Humor, satire, or personality-driven brands (think Liquid Death).
Exclusivity & Scarcity ā Limited access or production.
Personify ā Embody values or give your brand a human identity (MaryRuth, Ryan Reynolds with Aviation Gin).
Lifestyle ā Become a movement (Liquid Deathās āsomebody finally gets meā ethos).
4. Humor, Satire, and āApproachable Distinctionā
Humor disarms resistance and makes intimidating products accessible (e.g., Ryan Reynoldsā Aviation Gin).
Itās the easiest differentiator to start with but the hardest to master.
5. From Attention to Obsession
Attention = one-time awareness.
Obsession = people tattooing your brand on their body (Die Epic, Harley-Davidson, Liquid Death).
Find this episode of Marketing Misfits on YouTube and anywhere you listen to podcasts
š MARK DOWN THESE EVENTS! š
Oct 7 - 10 - Toronto - Starting at $1099
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Oct 20 - New York - Starting at $428
Nov 6 - Tampa Bay - $3997
Nov 13-17 - Austin - Starting at $3997
ā FULL CALENDAR ā
And thatās it, Beardos.
See you next Monday!
- Norm

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